An in home computer client called me from the Kahala area of Honolulu Hawaii while I was in Illinois. Fortunately it wasn't necessary for me to repair her computer remotely . She just needed an old trick to repair her internet connection. Here's what I told her, this can be found on page 9 of
The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook.
Quick Computer Tip to Fix Your Internet Connection
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If you have just a modem, which is the device which connects you to the internet, unplug the power cord from the modem. The power cord for the modem is usually thin, black and has a circular connection end that plugs into the modem. Unplug it for 30 seconds.
Now plug your modem back in and restart your computer. Unplugging the modem clears the buffer. Restarting the computer does two things. It clears the cache and it gives the modem a chance to reconnect to the internet for impatient in home computer clients. An old trick to avoid explaining buffer build-up 😊.
If you have a WiFi router, which is a separate device to convert your wired internet access into wireless internet access, unplug your WiFi router at approximately the same time you unplug your modem. Plug your WiFi router in at approximately the same time as the modem. If you want to get real technical plug the modem in first.
You're Done!
This little trick works about 50% of time. If it doesn't work make sure your computer isn't in Airplane mode. That blocks internet access. If you still don't have internet access you have a software or hardware issue.
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The Big Plain English Computer Cell Phone and Tablet Help and Tips Bookclick the title for more information
Rick
J. Richard Kirkham B.Sc.
ComputerHelp808@gmail.com
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